Privacy Policy
Our Commitment to Your
Privacy And Data Security
See how we protect your information and ensure your privacy policy.
Last Updated on October 1, 2025
By using our Services or registering, you agree to the collection and use of data in accordance with this policy.
Information You Provide | Usage & Device Information | Analytics & Cookies
1.1 Information You Provide
Registration / Profile: name, email address, phone number, username, password, country.
Provider Information: trading channel links, performance data, KYC documents (ID, selfie).
Payment Information: billing address, payment method (card, bank details) – note: sensitive payment credentials handled via third-party gateways.
Support / Feedback: messages, emails you send us, ratings, reviews.
1.2 Usage & Device Information
Device type, operating system, app version, IP address, unique identifiers.
Log data: pages visited, time stamps, interactions, errors, crash reports.
1.3 Analytics & Cookies
Cookies and similar tracking technologies to analyze usage and personalize content.
Third-party analytics (e.g., Google Analytics) may collect anonymized usage metrics.
We use your information to:
2.1
Operate, maintain, and improve the Services.
2.2
Verify provider identity and eligibility.
2.3
Process payments, subscriptions, and payouts.
2.4
Deliver signals, alerts, notifications.
2.5
Analyze provider performance and generate AI insights.
2.6
Prevent fraud, abuse, security incidents.
2.7
Comply with legal obligations and enforce our Terms of Service.
We may share your personal data with:
3.1
Service providers (payment gateways, email/SMS services, analytics, hosting).
3.2
Affiliated companies under Tradedge Markets Private Limited.
3.3
Legal authorities when required by law or to protect rights.
34
Third parties if we are involved in merger, acquisition, or asset sale (with notice).
We do not sell your personal data to third parties for marketing
4.1
We adopt appropriate industry-standard security measures (encryption, access control, secure servers) to protect your data. However, no method is 100% secure. Use strong passwords and notify us of suspicious activity.
5.1
Access & Correction: You may view, correct, or update your personal information in account settings.
5.2
Deletion / Deactivation: You may request account deletion; we will remove or anonymize your data except where legally required to retain it.
5.3
Opt-out: You can opt out of promotional emails.
5.4
Cookie Preferences: You can control or disable cookies via browser or device settings (though this may affect functionality).
6.1
We do not knowingly collect information from individuals under age 18. If you become aware of such, please contact us and we will delete it.
7.1
We retain personal data as long as needed for the purposes described (e.g. providers remain active, legal obligations, dispute resolution). When no longer needed, we will securely erase or anonymize it.
8.1
We may update this Privacy Policy periodically. We will notify you via email or via a notice on the app/website before changes take effect. The “Last Updated” date at the top will reflect the revision.
9.1
If you have any questions or requests regarding this Privacy Policy or your personal data, contact us:
Tradedge Markets Private Limited
Email: [email protected]