FAQ
Our Guide to your
Frequently Asked Questions
Find quick answers to your questions below, or reach out to our support team for more help!
Last Updated on October 1, 2025
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General Questions
Basic information about what Tradedge is, who can join, and how it works.
Tradedge is a marketplace where verified signal providers share trading signals in Forex, Crypto, and Indian Stocks. Traders can subscribe to providers, receive real-time alerts, and track performance transparently.Both signal providers (traders) and signal users (investors) can join. Providers can monetize their strategies, while users gain access to reliable signals and insights.Yes ✅ Tradedge is operated by Tradedge Markets Private Limited, a legally registered entity in India.Not necessarily. Providers handle the trading strategies, while users can simply follow signals and make informed decisions. -
Features and Plans
Details on pricing, premium features, and provider earnings.
Key features include verified providers, AI performance insights, auto-post to Telegram, subscription tracking, real-time alerts, and transparent dashboards.For early providers, onboarding is free for 6 months, and commission is 0% for the first 3 months. Users can subscribe to providers with affordable monthly plans. After that 60$ for Providers fee for 6 months.Premium unlocks AI confidence scores, unlimited past signal history, and up to 10 active provider subscriptions.Providers earn from user subscriptions. Tradedge takes a 10% commission for app-only signals and 15% if Telegram auto-posting is enabled. -
Security Protection
How we verify providers, protect your data, and ensure safe trading.
We use bank-grade encryption, secure hosting, and third-party compliant payment gateways to protect user and provider data.All providers undergo KYC verification and performance checks before being approved. Only verified providers receive a badge.Yes. Payments are processed via secure, PCI-DSS compliant gateways. Tradedge never stores sensitive card or banking details.Such providers will be suspended or removed after verification checks. Tradedge maintains strict compliance to protect users. -
Customer Support
Ways to reach us, support availability, and help resources for users and providers.
You can reach us via email, social media or the contact form on our website. Our team responds quickly to resolve queries.Providers get dedicated onboarding support, marketing exposure, and technical help to manage signals effectively.Yes. Our support team operates 24/5 via email & chat, ensuring global traders always get assistance. -
Account & Registration
How to sign up, complete KYC, and manage your profile.
Simply sign up using email, phone, or Google/Apple login, then complete your profile.Yes. All providers must complete KYC.Yes. You can display a trading name publicly while verified privately.You can reset it securely via email or OTP verification. -
Payments & Withdrawals
Subscriptions, earnings, and payout process explained.
Users subscribe monthly to providers. Payments are auto-renewed unless canceled.Credit/debit cards, UPI, wallets, and Crypto.Providers can request withdrawals anytime via bank transfer or supported gateways.Tradedge doesn’t charge withdrawal fees, but payment gateways may apply small charges. -
Signals & Trading
How signals work, delivery options, and performance tracking.
Signals appear in-app and also be sent via app push notifications.Entry price, stop-loss, take-profit targets, market pair, and optional chart image.Yes. Each provider has a profile with win/loss stats, monthly ROI, and history.No. Trading involves risk. Signals are based on provider analysis, not guaranteed returns. -
Compliance & Legal
Company registration, risk disclaimers, and policies.
Yes ✅ under Tradedge Markets Private Limited in India.No. Tradedge only provides a marketplace for signals. Providers share strategies; we do not guarantee profits.Trading carries risk. You may lose money. Users should trade responsibly and manage risk.Terms of Service and Privacy Policy are available at the bottom of our website/app.
